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Before Contacting Customer Support

Please first review our Hosting Knowledge Base at http://kb.drundo.net, as answers to commonly asked questions and troubleshooting solutions for common errors are posted there.


Technical support

Currently we offer customer support via our Support Ticket System and Email. Because specific customer account information is identifiable and helps speed up resolution, we give higher priority to support tickets generated from the Support Ticket System. You can log into the support control panel from: http://support.drundo.net

Tickets are answered 24 hours a day, 7 days a week. If you need help and you're unable to log into the control panel, please send an email with your domain name and user name to support@drundo.net


Help on Programming Issues

While we want to help our customers as much as we can, we do not offer free individual website programming, website design, or consulting services and we must prioritize our technical support on system issues that affect all our customers.


Network and Servers Status

All Network and Server related issues are posted here Network/Server Status


H-Sphere Control Panel Manuals

H-Sphere control panel online manual can be found here H-Sphere Control Panel Manuals



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